How the FrontDesk Program Works InnAble FrontDesk is a hybrid system that combines the best features of web-based and Windows-based programs. It is a complete solution with five main components: | 
| InnAble FrontDesk
Application installed on workstations in the hotel | | 
| InnAble Link
Links external systems (call-accounting, point-of-sale, video-on-demand, etc)
to InnAble DB and InnAble FrontDesk |  | InnAble DB
Hotel database located on a computer in the hotel
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| InnAble.net
Online database and services to provide backup, inter-hotel synchronization,
head-office reporting, and central reservations | | 
| InnAble Web
Customer web pages for making online reservations | The connections between the five components are illustrated with sample hotels below: Small Independent Hotel |  | - The simplest case is a small independent hotel with no external systems and without online reservations
- The FrontDesk program and the DB are installed on a single computer
- InnAble.net is used to periodically backup the DB
| Large Independent Hotel |  | - A large independent hotel may use three or four workstations
- The hotel's call-accounting and video-on-demand systems automatically post charges using InnAble Link
- Customers can make self-serve reservations using InnAble Web
| Chain of Hotels |  | - With a chain of hotels, InnAble.net is able to synchronize chain-wide data
- Shared customer lists
- Approved companies for invoicing
- InnAble.net is also used for head-office reporting and central reservations
- Each hotel location may have multiple workstations and/or be linked to external systems
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